Originally trained as an economist, Ms Jessica Foo was working on the harmonisation of econometrics and machine learning at the Ministry of Trade and Industry when she became interested in the ...

Salesforce is bringing agentic AI to IT service management (ITSM). The CRM giant is taking aim at competitors like ServiceNow with Agentforce IT Service, a new IT support suite that leverages ...

Genesys announced at its annual Xperience 2025 event in Nashville it is expanding its strategic partnership with ServiceNow to enable “agent-to-agent” (A2A) orchestration aimed at customer service.

FROM OUR CHIEF EDITOR, JOE BALLARD, THE SIMONCIC FAMILY HAS LAID UPON THE ALTAR OF PEACE A SACRIFICE THAT IS TOO OVERWHELMING TO THINK ABOUT. HUNTER APPROACHED LIFE WITH PURPOSE IN PUSHING LIMITS AND ...

A decade and a half of enterprise cloud adoption has spread vast amounts of data and processing around the globe, and the onslaught of generative AI – and now agentic AI – is only accelerating it.

Three former partners of law firm IC Legal have launched a full-service law firm, Aequitas Law Partners. The founding team, Sambhav Ranka, Rowena De Sousa, and Anita Jain, has expertise across M&A, ...

India is on the cusp of a massive workforce transformation, with Agentic AI expected to reshape 10.35 million jobs by 2030, according to the ServiceNow AI Skills Research 2025. Conducted in ...

A brand-new season of Dolphins football is around the corner and we're getting you ready for the start of training camp! Over the next two weeks, we'll be looking at the entirety of the Dolphins ...

SALISBURY, MD– The City of Salisbury says crews are currently working to repair a sinkhole in the 2400 block of East Naylor Mill Road. North Mall Drive will close from East Naylor Mill Road to Centre ...

ServiceNow has unveiled its most ambitious push into enterprise AI yet – a unified platform designed to support any model, any agent, and any workflow across industries in Las Vegas during its annual ...

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI Control Tower to manage, monitor, and optimize AI assets, and declared its AI ...

SINGAPORE - No government e-services can be carried out using just a person’s NRIC number and its date of issue, the Ministry of Digital Development and Information (MDDI) said on Feb 4. These checks ...