Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Google announced checkout capabilities in AI Mode and a new Business Agent feature that puts branded AI chat on Search ...

Anthropic’s Cowork brings Claude Code–style AI agents to the desktop, letting Claude access and manage local files and browse ...

Consumers’ response to AI and automation is largely positive, but a majority still say humans provide better support, a ...

Today, Impilo announced the launch of a new AI-powered support experience for its e-commerce store, The Digital Health Store, bringing intelligent, always-on assistance to patients purchasing remote ...

A review paper by scientists at Imperial College London explores groundbreaking techniques that integrate interpersonal interactions within therapy and healthcare, focusing on multiplayer games that ...

Travel & hospitality are entering a period of rapid transformation as AI, automation, and immersive technologies reshape how ...

AI agents automate project tasks by assigning work based on priority and availability, centralizing communications, and ...

The Minneapolis school district closed all schools a day after an Immigration and Customs Enforcement officer shot and killed ...

Photo Credit: Navan CEO and co-founder Ariel Cohen (left) and Seth Borko in discussion at the Skift Global Forum in New York in 2023. Skift Navan CEO Ariel Cohen took a shot at the recently announced ...

Modern systems and clear productivity gains are giving the 174-year-old insurer the confidence to move quickly toward AI ...