Call recording used to be a pretty boring application. There were these boxes, see – tapped to trunks or Wheatstoned into T-1 lines. And there they sat in the closet and ground away. The first ...
CallCopy, a provider of contact center call recording and workforce optimization(WFO) solutions, and Vertical Solutions, Inc. (VSI), a developer of CRM/CXM and service management solutions, have ...
Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...
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