In most enterprise software, dummy records are a sign of data problems or sloppy thinking. Not so in CRM: dummy records can actually make the system smarter. Here's how to use them. By their very ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Even if you believe you’ve developed the best product ...

Search is often a weak link in CRM systems, but users shouldn't have to write a special report just to find one piece of information. Dummy tricks can help fix the problem. Earlier this month, I wrote ...

Records management is a critical business function for any customer or client-driven business, whether for profit or nonprofit. Especially useful in sales and service, records management typically is ...

No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. While most people equate customer ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

CRM software solutions with built-in project management tools help streamline client relationships and task management. Explore our top picks for the best CRM solutions with project management. When a ...

Looking for a white-label CRM solution? Explore our list and find out which platform offers the best features and customization options. White label CRM tools are a type of customer relations ...