Slack cofounder Cal Henderson on its new integrations with Salesforce services—and what it’s been like to become part of the business software giant. Once upon a time, Slack was a sort of Switzerland ...

Salesforce is taking advantage of the hype from Dreamforce 2024 to launch some new AI features for a platform it acquired three years ago: Slack. Slack was acquired by Salesforce in 2021, with lofty ...

The first fruits of Salesforce's acquisition of Slack are unveiled today as the CRM giant urges customers to adopt a Slack-First Customer 360 approach to sales, service and marketing The rationale for ...

Salesforce Inc. is making good on its plan to transform the Slack collaboration tool into a project management platform with the debut of a new feature called Slack Lists. The new feature is being ...

To eliminate fragmented workflows, Salesforce is embedding Slack directly into its CRM, creating a single space for teams to collaborate and take action with complete customer context New Salesforce ...

Slack’s AI efforts mostly involve expanding summarization and allowing AI agents to gather information from across platforms and modes of work. Slack announced on Sept. 16 the rollout of several new ...

Slack and Salesforce have announced a set of developer products and integrations that are said to make it easier to develop functionality and processes between them. Salesforce finalised the ...

Salesforce is rounding out its plans to infuse generative AI technology across its product range as its World Tour roadshow reaches New York today. As well as extending the capabilities that Einstein ...

Slack launched its next-generation platform with the aim of making the application a workflow automation and integration layer between multiple systems. At Slack's Frontiers event, the ...

Salesforce on Thursday introduced a series of new features and tools to Service Cloud, with the intent of streamlining experiences between customer service agents and consumers. Service Cloud is one ...

This week during its TrailblazerDX 2022 conference, Salesforce announced a new set of low-code developer tools and integrations intended to bring Slack and Salesforce’s broader software portfolio ...

Slack Technologies Inc. today introduced new features for Workflow Builder, the company’s easy-to-use tool that helps automate tasks and processes for teams and organizations. The new features include ...