NEW DELHI--Manoj Kunkalienkar doesn't panic when he hears stories about a potential U.S. backlash against India over offshore labor. The president of ICICI Infotech, an outsourcing company based in ...

Has India’s information technology (IT) outsourcing boom peaked? There have been predictions that India will lose most of its outsourcing firms in the next two years. IT industry wages in India ...

India's outsourcing crown is safe for now, as serious competition is lacking in areas including skills and infrastructure, according to advisory firm TPI. The country had over the years "assumed a ...

A U.S. company offers $380 million for a majority stake in a Bangalore, India-based business-process outsourcing firm. EDS has made a $380 million offer to buy a majority stake in an Indian ...

Indian Insurance Outsourcing Revenues for 2003 Are Estimated at $367 Million of Which, 63% Came from the US, 22% from EMEA and 15% from the Rest of the World Research ...

Artificial intelligence is revolutionising India's technology outsourcing sector, with significant implications for employment. The industry is adapting, but the changes could result in the loss of ...

Indian outsourcing companies are likely to be affected by the economic downturn in the U.S., an Indian trade body has warned. The National Association of Software and Service Companies (Nasscom) said ...

While irate calls are a mainstay of customer service work in any country, many Indian call-center workers say they regularly face particular abuse from Americans, whose tantrums are sometimes racist ...

IT people are sounding sick from the announcement that the University of California San Francisco intends to outsource many of its technology functions to an India-based service provider. Reporting by ...

NEW DELHI—President-elect Donald Trump doesn’t take office in Washington until Friday, but he is already forcing firms in India’s mammoth $108 billion technology-outsourcing industry to rethink their ...

Benefitting from a boom in offshore outsourcing, India’s software and services exports are estimated to grow by 32.6 percent to over $31 billion in the Indian fiscal year to March 31, according to ...