Thanks to the efforts of its operations and customer service teams, the e-commerce giant has established an industry-leading standard to better protect consumer rights. Ms Evelyn Goh, a 48-year-old ...

SINGAPORE – With e-commerce complaints such as wrong deliveries or faulty products on the rise, one big player has committed to raising standards to reduce such occurrences across the board. Shopee ...

The Consumers Association of Singapore (CASE) and Shopee Singapore have inked a partnership reaffirming their dedication to protecting consumer rights through the adoption of CASE's Standard Dispute ...

E-commerce has become a vital part of modern-day shopping, providing consumers with convenience, a wide range of products and competitive pricing. However, the surge in online shopping has also led to ...