Oh, the lengths some people will go to get better customer service — such as recording phone calls with a customer service agent. Robert Grunfeld, who had a ticket on a United Airlines flight from ...

Customer service is the backbone of any business. Personal interaction influences customer loyalty. To enhance service quality, call recording is a simple yet powerful tool. By analyzing interactions, ...

There could be a number of reasons why you would want to record a phone call. While you could use another device to record, you will have to have your phone call loudly on speaker mode, and the audio ...

Truecaller is a leading caller identification service used by millions worldwide. Part of the reason it’s so popular is its generous feature set that gets frequently updated with new features, such as ...

The Magma Pro is a slim digital recorder that can magnetically attach to a MagSafe iPhone and automatically record calls. Mune Corporation has announced the launch of the Magmo Pro, a new digital ...

Truecaller is using AI to bring back call recording to its app. The feature is now available for premium users on iOS and Android. For the unaware, the company introduced the call recording feature on ...

On Monday, Apple released new software that will enrich the lives of iPhone-donning journalists everywhere—and anyone who needs to make sure they get the exact details of a conversation right: a built ...

If you are searching for an easy way to record calls from your phone and more. You might be interested in the new ChatGPT AI pocket voice recorder called PLAUD NOTE. Launched via Kickstarter this ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...

With iOS 26, Apple has expanded its native call recording feature with transcripts, Live Translation, summaries and tighter integration with Notes. It’s a more polished and useful tool than before, ...